As a medical cashier, your responsibilities typically include:
Billing and Payment Processing: You will be responsible for accurately calculating and generating invoices for medical services rendered to patients. This includes verifying insurance coverage, calculating deductibles or copayments, and ensuring accurate coding of medical procedures for billing purposes. You will also process payments, handle cash transactions, and manage electronic payment systems.
Insurance Verification: You will verify patients' insurance coverage by contacting insurance companies or using online systems. This involves confirming patient demographics, policy details, and any pre-authorization requirements. It is crucial to ensure accurate and up-to-date information to prevent billing issues and minimize claim rejections.
Patient Financial Counseling: You may assist patients in understanding their medical bills, explaining insurance coverage and payment options, and helping them navigate financial assistance programs if available. This requires good communication skills and the ability to handle sensitive and confidential information with empathy.
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Record-Keeping and Documentation: You will maintain accurate records of financial transactions, invoices, and payments received. This includes updating patient accounts with relevant information, such as insurance changes, payment plans, and outstanding balances. Attention to detail and proficiency in using billing software or electronic health records (EHR) systems is essential.
Customer Service: Providing exceptional customer service is vital in your role. You will interact with patients, their families, and other healthcare professionals regularly. This involves answering inquiries, addressing billing-related concerns, and resolving disputes or discrepancies. Maintaining a professional and friendly demeanor while managing difficult situations is crucial.
Compliance and Privacy: Adhering to legal and ethical standards related to patient confidentiality, privacy regulations (such as HIPAA), and billing practices is crucial. You must stay updated on relevant regulations and ensure the security of sensitive patient information.
Financial Reporting: You may assist in generating financial reports related to revenue, outstanding balances, and collections. These reports help monitor the financial performance of the medical facility and provide insights for decision-making.
Salary will be discussed during interview
Job Type: Full-time
Salary: From AED1,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cashier: 1 year (Preferred)
